Delivery Time

All products will be shipped via Royal Mail©, according to the option chosen by the customer. Shipping options are: Royal Mail©, Carrier.

STANDARD:

Shipping may be free for purchases over a minimum amount, and you can check this in the cart offer by entering your postal code. If your order does not meet the minimum value for free shipping, the delivery cost will be calculated based on the postal code of your delivery address (taxes and services are not included in this value).

EXPRESS:

Receive your products faster! This shipping option is available for certain areas of Europa, so check the postal code of the desired delivery address on the "Shopping Cart" page.


Delivery Conditions

marinoexpress.com delivers the purchased products in their original packaging and maintains the quality standard of the order as per manufacturing. marinoexpress.com delivery personnel are not authorized to customize or modify the packaging or products. In buildings, the delivery will be made at the reception, and the buyer is fully responsible for the custody and transportation of the products to the floor and unit of their apartment.


COVERAGE

The entire national territory.

Delivery deadlines

During the purchasing process, facilitaja.net.br provides an estimated delivery timeframe for orders. To determine the estimated timeframe, factors such as the purchased products, quantity, inventory availability, and the distance between marinoexpress.com’s distribution centers and the customer’s delivery address are taken into account.  
The delivery period begins once your order has been shipped and is calculated in business days. Your delivery time is determined based on the postal code provided, which is shown at the checkout, just below the delivery address.



Order delivery schedule

marinoexpress.com uses Correo Argentino as its delivery partner, so the delivery days and times may vary. However, orders are generally delivered Monday through Friday, from 8:00 a.m. to 6:00 p.m. If you have any questions, you can contact customer service via email regarding the shipment of your order.  
If the delivery address is within a condominium, the customer must necessarily inform, at the time of purchase, of any delivery time restrictions, specifying where the products should be delivered and to whom, in accordance with existing regulations.

Shipping

The shipping cost of the products is automatically calculated on the website at the time of purchase, based on the weight, volume, and quantity of the purchased items. The distance between our distribution centers and the delivery address provided in the order is also taken into account.


IMPORTANT:

  • For all shipping methods, the order date is not used to calculate the delivery timeframe; instead, the timeframe begins on the shipping date (when we dispatch your order) and is counted in business days. This timeframe may vary during specific promotional periods.

  • You can track your delivery through our website under "My Account."

  • You will receive all updates regarding your order via email.

  • The delivery dates are an estimate and may experience slight delays due to external factors, such as heavy rainfall, high-risk areas, and rural zones.

The dates are estimates provided by third parties. There may be slight delays due to external factors. In some cases of shipping through Royal Mail©, up to three delivery attempts will be made, and if none are successful, your order (as per Royal Mail©'s policy) will be available for pickup at a nearby agency.

You will have access to your order's tracking code as soon as it is shipped, allowing you to track the delivery status through the Correo Argentino website. Link to access the site: https://www.facilitaja.net.br/pages/rastrear-pedido